Please read these terms and conditions carefully before using our software and services.
BY DOWNLOADING, INSTALLING, OR USING THE SOFTWARE, YOU REPRESENT THAT YOU PURCHASED THE SOFTWARE FROM AN APPROVED SOURCE AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
If you are accepting these terms on behalf of another person, company, or other legal entity, you represent and warrant that you have full authority to bind that person, company, or legal entity to these terms.
IF YOU DO NOT AGREE TO THESE TERMS:
An entity controlled by, under common control with, or controlling a party, where control is denoted as having fifty percent (50%) or more of the voting power.
The Software together with all Documentation, enhancements, Updates, upgrades, customizations and modifications thereto, provided by Licensor.
SumX - Adaptable Project-Based Time Management System. Efficient, user-friendly, and backed by years of industry wisdom.
The service for the correction of errors and/or support of the Software and the issuance of any Updates.
Subject to the provisions of this Agreement, we grant you a non-exclusive, non-transferable, non-assignable, restricted license to use the Licensed Materials solely for your own internal business purposes.
You shall not, without our prior written consent:
License fees are determined based on active employees, projects, and resources. The software is deployed on Azure infrastructure.
We are committed to protecting your data and maintaining the highest security standards.
We do not store or retain data provided through the Software, except for temporary cache memory storage (typically not more than 24 hours) for operational purposes.
We maintain government cyber security policies. You may request a copy by contacting info@sumx.ai
8:00 AM to 6:00 PM, Eastern Standard Time
| Severity Level | Response Time |
|---|---|
| Code Red (Critical) | Within 1 hour |
| Code Orange (High) | Within 3 hours |
| Code Yellow (Medium) | Next working day |
| Code Green (Low) | Reasonable time |
We warrant that for 30 days from delivery, the Software will be free from material defects and will substantially conform to specifications.
EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO WARRANTY, EXPRESS OR IMPLIED, IS MADE WITH RESPECT TO THE LICENSED MATERIALS, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
OUR LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU IN THE PREVIOUS THREE (3) MONTHS. IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES.
Either party may terminate this Agreement with thirty (30) days' prior written notice. Upon termination, you must cease using the Software and return or destroy all copies.
Certain provisions including proprietary rights, confidentiality, and limitation of liability will survive termination.
This Agreement is governed by U.S. federal law and the laws of the State of Virginia.
You must comply with all applicable export control regulations.
We may revise these terms at any time by posting the revised agreement on our website.
If you have any questions about these Terms and Conditions, please contact us at:
SumX, Inc.
Email: support@sumx.ai
Unlock the potential of your business with our tailored ERP solutions designed for project- based industries.